What is CRM?
What is CRM and why is it important?
According to Dictionary.com, CRM is Customer Relationship Management. It is also a term to describe software that helps a business organize and manage customer data. The aim of CRM is to assist in building lasting customer relationships. You want to turn customer satisfaction into customer loyalty.
Did you know it costs 5 to 7 times more to introduce a new customer to buy than it does an existing customer? 68% of customers who walk away from a relationship with a vendor do so because of poor customer service. Companies who give spotty and inconsistent service will lose customers.
Managing your customer relationship is important for all businesses. With the economy in the state that it is, now is the time to craft your CRM strategy with your customers. The businesses that will come out of this economic situation on top are those who learn how to meld little into much. That means helping our clients succeed into sales and growth.
At Regency Interactive we have already started this process.
We have one-on-one relationships with many of our clients.
We clearly interact with our clients so they know exactly what services we provide.
We stay up-to-date on all new technologies so we have better information at our fingertips to optimize the service for our customers and maximize their revenue.
As you can see CRM is very important because of today’s fast competitive environment. With the globalization of the internet, competition can now come as easily from around the world as from around the corner. At Regency Interactive we appreciate our customers. You can count on it!
Search Engine Optimization: How To Improve SEO On Your Website!
Interested in learning how to improve the SEO on your website? Jim Newsome posted an article today on Search Engine Land that gives you the Top 10 SEO tips to implement onto your website. He identifies the key concepts in SEO (gives credit to Vanessa Fox for the inspiration) being relevance, discoverability, and crawlability.
Below are the key points that Jim discusses in the article. To continue reading the article to learn more about each key point, click here.
- Keyword research is the first step in SEO.
- Get trustworthy advice from SEO sources on the web.
- Look after your code.
- Make navigation easy.
- Get links from trusted, relevant sources.
- Build a sitemap page and an XML sitemap.
- Don’t forget the technical stuff.
- Track your progress with a web analytics program.
- Tell search engines where you are.
- Remember that content is king.
As Jim points out there are more than just these Top 10 tips to do to improve the SEO on your website, but these are tried and true methods to help get your website moving in the right direction on the major search engines. If you’re interested in discovering what other methods you can do to your website, feel free to contact Regency Interactive today! Our experience with Search Engine Optimization (SEO) began in 1999 with an emphasis on developing focused and relevant websites. Known techniques along with our extensive knowledge allow Regency Interactive to consistently deliver page one placement across the search engines. Over eight years of SEO experience and research have molded our proven methodology to provide full service solutions for today’s websites from content enhancement to site code analysis.
Tags: regency interactive corporation, search engine optimization, search engine optimization firms, seo, seo company, seo firm, seo firms, seo tipsSEO: What Questions Should You Ask An SEO Firm Before You Hire Them?
What questions should you ask an search engine optimization (SEO) firm you’re thinking about hiring to determine their legitimacy? A High Rankings Forum thread gives you some of the must-know questions to ask. We’ve outlined some of them below:
- How long they have been doing SEO?
- Can you give me three clients that you have had first-page results for?
- What are some campaigns you have succeeded with?
- Can you illustrate any significant traffic boosts or conversion boosts?
- What is your general SEO process?
- What is your criteria for choosing keyword phrases?
- How is success measured?
- What should you expect from us as a client?
The lists features more questions that should be asked. It’s a good read so head on over there to see what questions you should be asking your search engine optimization firm before you hire them.
The forum discussion continues at the High Rankings Forum.
Tags: internet marketing, search engine optimization firms, sem company, sem firm, sem firms, seo company, seo firms
